Frequently Asked Questions

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Yes, our platforms integrate with industry-standard observability tools, offering logging, tracing, and performance metrics via common protocols such as syslog, Prometheus, and OpenTelemetry. This ensures comprehensive monitoring capabilities tailored to your infrastructure setup. 

Security-relevant events are logged and the system interfaces with external Security Information and Event Management (SIEM) tools. It supports audit logging and integrates with SIEM platforms using standard protocols like syslog, CEF, and REST APIs to maintain security oversight. 

The platform services support robust authentication and authorization methods including Single Sign-On (SSO), SAML, OAuth, and integration with external identity providers like Keycloak, ensuring secure access to the system and its interfaces. 

Yes, our platform services feature responsive design optimized for desktops, tablets, and mobile devices, guaranteeing a consistent and user-friendly experience across all screen sizes. 

We support contextual communication between UI components on the client side, enabling dynamic and interactive user interfaces where actions in one component can update content in others seamlessly. 

It employs data virtualization techniques to unify access to distributed data sources without requiring physical consolidation, allowing integrated data views across diverse systems. 

Our technology supports backend development, system integration, business process automation, and API connectivity. Technologies used include Java, JavaScript (Node.js), SQL, and scripting for integration tasks such as JSON, YAML, and BPMN. 

Yes, bidirectional communication between client-side UI and portal backend is supported, allowing dynamic data exchange through APIs and event-driven mechanisms. 

The technology provides connectors for REST and SOAP APIs, JSON/XML data exchange, databases like PostgreSQL and MS SQL, and external identity providers supporting SAML, OAuth, and LDAP. 

Standard graphical elements include forms, tables, dropdown menus, buttons, modals, tabs, and charts. The platform supports responsive layouts, role-based content presentation, and dynamic interface components. 

Modular code management is implemented with version control (e.g., Git) and CI/CD pipelines for automated building, testing, and deployment. Deployments can be on-premises, private cloud, or hybrid, using container technologies such as Docker and Kubernetes. 

Yes, it supports both cloud and on-premises deployments, including fully isolated offline environments, ensuring uninterrupted functionality and security. 

 The modular design allows addition of standard building blocks without vendor intervention, leveraging open APIs and low-code/no-code tools for easy customization. 

It offers horizontal and vertical scalability with load balancing and containerized deployment. The system scales across applications, databases, and integrations to meet high-demand environments. 

Yes, centralized management of design elements like CSS ensures consistent branding and UI behavior throughout the platform. 

Rapid implementation is supported by low-code tools, reusable UI components, and workflow-driven backend configuration, accelerating development of both frontend and backend systems. 

Our platform services ensure backward compatibility with modular updates, minimizing disruptions and eliminating the need for changes in existing interfaces during upgrades. 

Upgrades are simplified through versioned modular components, requiring minimal effort without affecting current configurations or integrations. 

The platform is deployed across diverse sectors including public administration, utilities, and critical infrastructure, supporting over one million daily end-users with proven stability at national and local government levels. More information here.